About Us

Passion. Experience. Diligence.

Mortgage Bureau has generated an enviable reputation for service and excellence in a very challenging and competitive market.

Operating from a number of offices throughout the UK we are proud to offer a local, personal service whilst providing the level of support and assurance you would expect from a national firm.

We can offer advice on all your mortgage and related insurance needs, either by telephone or video call, at your convenience. We work alongside many national housebuilders and respected estate agents, whilst also working with our existing clients, their friends and family.

You are the focus of our business. You, your life, your family and your financial future.

Directors

Jamie Barnett
Managing Director
Alex Hyde
Commercial Director
Neil Alkins
National Account Director

Management & Support

Lucy Jones
Operations Manager
Michelle Stewart
HR & Customer Services Manager
Sharon Gordon
Accounts & Payroll

Regional Sales Managers

Rachel Allison
Head of Protection
Jon Norridge
Regional Sales Manager
Ben Wilkins
Regional Sales Manager

Team Leaders

James Collings
Mortgage & Protection Adviser
Craig Milnes
Advisor & Team Leader
Chris Russon
Advisor & Team Leader

Let's Talk

You are the focus of our business.
Jamie Barnett
Managing Director
Arrived...

January 2005

Role...

To assist and direct our management team, design future strategy and work closely with the rest of Connells group. Another important aspect of my role is to ensure we are a responsible employer with a strong community/charitable ethos.

Likes...

Finding talent in unusual places.

Dislikes...

Weak coffee.

Alex Hyde
Commercial Director
Arrived...

August 2014

Role...

Commercial growth of Mortgage Bureau, managing business to business relationships, also responsible for our Customer Retention and Shared Ownership departments.

Likes...

Fine wine, craft beer and running (not all at the same time!).

Dislikes...

Running after too much fine wine and craft beer.

Neil Alkins
National Account Director
Arrived...

2006

Role...

Ensuring our builder-introducers get exactly what they need from us and, therefore, their buyers.

Likes...

Initiative.

Dislikes?

Slackers.

Michelle Stewart
HR & Customer Services Manager
Arrived...

2nd November 2015

Role...

I joined MB as office manager for our East Midlands office in 2015, I then later became HR in 2018, I handle our on boarding process with new recruits, staff queries in terms of pay, holiday & sickness. I cover all health and safety aspects, implement policies within the offices.  I look after our charity Little Hearts Matter and arrange fund raising events within the company. 

Likes...

My likes are Gin-most flavours not fussy, Chocolate but it needs to be Cadbury’s every time, love spending time with family and friends especially my little boy.

Dislikes...

I absolutely detest spiders and Brussel sprouts should stay in the field where they’ve grown from.

Sharon Gordon
Accounts & Payroll
Started?

23rd August 1999

Role?

I joined MB back in 1999 as bookkeeper and my role has changed many times as we’ve evolved to facilitate the various changes.  I continue to maintain processes to enable timely settlement of the accounts, whilst also assisting in payroll payments and resolving payroll anomalies.

Likes?

I enjoy spending time with family and friends, especially our foreign travel adventures observing the local community and cultures.

Dislikes?

Onions and bland food, just give me spicy food anytime.

Rachel Allison
Head of Protection
Arrived...
Spring 2016
Role...
Developing the protection side of the business, increasing overall and personal conversion rates for protection, helping advisers with their knowledge and sales of protection, working with protection providers
Likes...
Going to gigs & the theatre, days out with my daughter & a good period drama
Dislikes...
Sauces – ketchup, salad cream etc just wrong!!
Jon Norridge
Regional Sales Manager
Arrived...
January 2019
Role...
Advising and looking after a team of mortgage specialists, who look after new build developers and shared ownership sales. Also, maintain relationships with developers.
Likes...
Dog showing, I show a beagle, Bryan, who could be called a character, but regularly qualifies for Crufts, so he can’t be too bad!
Dislikes...
Negative media, particularly through the current pandemic, negative and unkind people, well just negatives really!
Ben Wilkins
Regional Sales Manager
Arrived...

November 2019

Role...

Responsible for looking after developer relationships and a team of advisers covering London, the South East and Yorkshire.

Likes...

Good coffee, Music (Playing and listening) and photography.

Dislikes...

Bad Coffee, rudeness and traffic.

James Collings
Advisor Team Leader/Dreams Facilitator
(that was what I told my children I did when they were young)
Arrived...

Jan 2013

Role...

Helping clients find a solution to help them buy their new home and protect them once they’re in it and I’m also a team leader to a specialist team of New Build financial advisers looking to achieve the same for their clients.

Likes...

Personal: watching my kids football teams, Leicester City FC, cricket, snowboarding, indie music and travelling.

Dislikes...

Abba and musicals.

Craig Milnes
Advisor Team Leader
Arrived...

August 2005

Role...

Mortgage & Protection advisor as well as being responsible for a growing team of advisors and relations with our builder partners.

Likes...

Cricket, DIY & walking the dog

Dislikes...

Rain!

Chris Russon
Advisor & Team Leader
Started...
November 2013
Role...
Advising on mortgage and protection as well as looking after a team of advisors
Likes...
Season ticket holder at Wolves, trying to keep fit with mixed success !
Dislikes...
People who are late and having photos taken!